Frequently asked questions
Can I have my order delivered?
We offer free delivery for orders over $100.
When will my order be delivered?
We will dispatch your order within 24 hours. The arrival time depends on your location. Please enquire with our customer service team for clarity.
Am I able to obtain samples?
Yes please place your order and give us 3 hours to prepare your order for collection between 8.30am and 4.30pm.
Can we pick up our order?
Yes please place your order and gives us 3 hours prepare your order for collection.
Am I able to place my order online?
Email info@aberdeenpaper.com.au with your request and our Customer Service Team will reply with log in details to our online order platform.
How can I obtain a quote?
Please contact our customer service team and specify the items you are after.
Can I apply for an account?
Email info@aberdeenpaper.com.au with your request and our Customer Service Team will forward you a link to complete your details and upload your application.
Can I have a price list of your products?
Email info@aberdeenpaper.com.au with a list of the products you currently use/require and our friendly Customer Service Team with a price list that is tailored to your requirements.